This Policy applies as between you, the User of this Web Site and Danguiden the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.
1.1 Our website is not intended for children and we do not knowingly collect data relating to children.
1.3 Danguiden is the controller and responsible for your personal data (we, us or our).
1.6 By email to: [firstname.lastname@example.org]
1.7 By post to: (Brainstorm Crossmedia, Dybdalsvej 9, 9220, Aalborg, Denmark)
1.8 It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.
2.1 We may collect, use, store, and transfer the types of personal data about you listed in Part 1 of Schedule 1.
2.2 We also collect, use and share aggregated data. However, if we combine aggregated data with your personal data so that it can directly or indirectly identify you, we treat this as your personal data.
2.3 We do not collect any special categories of personal data [or any information about criminal convictions and offenses].
2.4 If we are required by law, or under the terms of a contract we have with you, to collect your personal data and you fail to provide it, we may not be able to enter into perform the contract with you and, we may have to cancel a product or service. We will notify you of this at the relevant time.
We collect personal data in the following ways:
You may provide personal data when you complete online forms, request products/services, subscribe to our services, create a user account Joining our mailing list – or otherwise or correspond with us (by post, phone or email)
We automatically collect personal data (technical and usage) when you browse or interact with our website, by using cookies, Server logs and other similar technologies. We may also receive technical data about you if you visit other websites which use our cookies.
We may collect personal data from publicly availably sources [such as Companies House and the Electoral Register and credit reference agencies, based inside the EU.
We may receive personal data from: (a) analytics providers based outside the EU (such as Google); (b) advertising networks; and (c) search information providers side the EU; (d) our suppliers such as payment providers, delivery services, website support and maintenance providers.
4.1 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:
4.2 To perform the contract, we are to enter into or have entered into with you;
4.3 To comply with a legal obligation;
4.4 Where it is necessary to carry out our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
4.5 Part 2 of Schedule 1 sets out the lawful basis we will rely on to process your personal data.
4.6 We do generally only rely on consent as a legal basis for processing your personal data to send email and SMS marketing communications and you have the right to withdraw your consent at any time by contacting us. Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your information.
4.7 We may analyze your personal data to form a view on what products and or services we think may be of interest to you. You will only receive marketing communications from us, if you have requested information from us or purchased services from us, if you consent to marketing at the time we collect your personal data and you have not subsequently opted out or withdrawn your consent or if we have another basis to send you the marketing communications.
4.8 We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.] [We will not share your personal data with third parties for their marketing purposes.] You can opt-out of email marketing by clicking the unsubscribe button within the marketing email. You can also withdraw your consent to marketing at any time by contacting our DPM.
4.9 Even if you opt-out of receiving marketing, we may still use your personal data for other purposes provided we have a lawful basis to do so.
4.10 We will only use your personal data for the purpose that we originally collected it for, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
4.11 If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to use your personal data in this manner.
4.12 We may process your personal data (without your knowledge or consent) where this is required or permitted by law.
5.1 We may have to share your personal data with third parties further details of which are set out in Part 4 of Schedule 1. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes. They can only process your personal data for specified purposes and in accordance with our instructions.
6.1 [We do not transfer your personal data outside the European Economic Area (EEA).]
6.2 OR [We share your personal data within the Danguiden Group. This will involve transferring your data outside the European Economic Area (EEA).]
6.3 [Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented.
6.4 We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
6.5 We use specific contracts approved by the European Commission which give personal data the same protection it has in Europe with our services providers.
6.6 We may transfer data to US-based service providers under the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.]
6.7 Please contact us if you want further information on the specific mechanism used by us when transferring your personal data.
7.1 We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered or disclosed. We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know and they can only process your personal data on our instructions and will be subject to a duty of confidentiality.
7.2 We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8.2 Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us. However, we are legally required to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers, for tax purposes.
8.3 We may also anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes. We can use anonymized information indefinitely without further notice to you.
9.1 You have certain rights in certain circumstances under data protection law. These are set out in full in Part 3 of Schedule 1. If you wish to exercise any of your rights, please contact our DPM.
9.2 You will not have to pay a fee to exercise any of your rights. However, if your request is clearly unfounded, repetitive or excessive, we may charge a reasonable fee for this information or refuse to comply with your request.
9.3 We may request specific information from you to help us confirm your identity when you contact us and ensure. This is a security measure to ensure that personal data is not disclosed to any person who does not have the right to receive it.
9.4 We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Billing address, delivery address, email address and telephone number
Bank account and payment card details
First name, maiden name, last name, username or similar identifier
Your preferences in receiving marketing from us [and our third parties and your communication preferences]
Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website
[details about payments to and from you and other details of products and services you have purchased from us]
The lawful basis upon which we may rely on to process your personal data are:
You have given your express consent for us to process your personal data for a specific purpose
The processing is necessary for us to comply with legal or regulatory obligation.
The processing is necessary for our or a third party’s legitimate interest e.g. in order for us to provide the best service to you via our website. Before we process your personal data on this basis we make sure we consider and balance any potential impact on you, and we will not use your personal data on this basis where such impact outweighs our interest.
Your username and password, [purchase or orders made by you,] preferences, feedback [and survey responses]
|Purpose/Activity||Type of data||Lawful basis for processing|
|To register you as a new customer||Identity & contact||To perform our contract with you|
|To process and deliver your order, manage payments, fees and charges and debt recovery||Identity, contact, financial, transaction and marketing & communications||
(i) to perform our contract with you;
(ii) as necessary for our legitimate interest in recovering debts due to us.
(ii) as necessary to comply with a legal obligation
(iii) as necessary for our legitimate interests in keeping our records updated and analyzing how customers use our products/services.
|to administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||dentity, contact & technical||(i) as necessary for our legitimate interests in running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise
(ii) as necessary to comply with any legal obligations
|to deliver relevant website content/advertisements to you and measure or understand the effectiveness of our advertising||identity, contact, profile, usage, marketing & communications & technical||as necessary for our legitimate interests in studying how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy|
|to use data analytics to improve our website, products/services, marketing, customer relationships and experiences||technical & usage||as necessary for our legitimate interests to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy|
|to make suggestions and recommendations to you about goods or services that may be of interest to you, including promotional offers||identity, contact, technical, usage & profile||as necessary for our legitimate interests to develop our products/services and grow our business|
Acting as processors or controllers based in the EEA but also around the world who provide [details] services and IT and system administration services.
[acting as processors or joint controllers] including lawyers, bankers, auditors and insurers based in Denmark who provide consultancy, banking, legal, insurance and accounting services,
You can ask us to delete or remove your personal data where:
You can ask us to us to suspend or restrict the processing of your personal data, if:
You can request a transfer of your personal data which is held in an automated manner and which you provided your consent for us to process such personal data or which we need to process to perform our contact with you, to you or a third party. We will provide your personal data in a structured, commonly used, machine-readable format
You can withdraw your consent at any time (where we are relying on consent to process your personal data). This does not affect the lawfulness of any processing carried out before you withdraw your consent
Information such as statistical or demographic data which may be derived from personal data, but which cannot by itself identify a data subject
A body that determines the purposes and means of processing personal data
An individual living person identified by personal data (which will generally be you)
Information identifying a data subject from that data alone or with other data we may hold but it does not include anonymised or aggregated data
A body that is responsible for processing personal data on behalf of a controller
11.2 [Before the Web Site sets Cookies on your computer, you will be presented with a [ INSERT PROMPT TYPE E.G. POP-UP, MESSAGE BAR ETC. ] requesting your consent to set those Cookies. [None of the Cookies set by the Web Site jeopardise your privacy in any way and no personal data is collected.] By giving your consent to the setting of our Cookies you are enabling us to provide the best possible experience and service to you through our Web Site. If you wish to deny your consent to the placing of Cookies, certain features of the Web Site may not function fully or as intended.]
11.3 [Certain features of the Web Site depend upon Cookies to function and are deemed, within the law, to be strictly necessary. These Cookies are detailed in Schedule 2A. You will not be asked for your consent to place these Cookies however you may still disable cookies via your web browser’s settings, as set out in sub-Clause 11.4.]
11.4 You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site.
11.5 You may delete Cookies at any time however you may lose any information that enables you to access the Web Site more quickly.
11.6 [The Web Site uses the third-party Cookies detailed in Schedule 3 for the purposes described therein. These Cookies are not integral to the services provided by the Web Site to you and may be blocked at your choosing via your internet browser’s privacy settings or via your response to the request for consent detailed in sub-Clause 11.2.]
11.7 It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.